RETURNS
All GenNext Publishing titles are returnable after 90 days from purchase. Titles must be in print, free of stickers and marks, in salable condition, and returned at the customer's expense.
Merchandise returned in non-salable condition will be denied credit or refund and returned at customer's expense. Returns shipped on a collect basis will not be accepted.
Credit or refunds will be issued based on the list price and discount given to purchases during the past 12 months. If not direct purchase has been made, credit will be issued at current list price less maximum discount according to your buying schedule.
Ship returns, prepaid, to:
GenNext Publishing
Trade Returns Department
P.O. Box 670
Anderson, SC 29622
SPECIAL SALES
All special sales through GenNext Publishing require prepayment. Special sales includes non-bookstore specialty retailers, premium and bulk sales, mail-order catalogs, and literacy organizations.
LIBRARY PROMOTION
For library promotion inquiries, please contact:
GenNext Publishing
Library Promotions
P.O. Box 670
Anderson, SC 29622
Fax: (928) 437-4578
REVIEW COPIES & PUBLICITY INQUIRIES
Requests for review copies, and other publicity inquiries, will be accepted from industry affiliates, publications, media, and other related sources, on company letterhead only.
Requests will be accepted via mail or fax:
GenNext Publishing
Public Relations
P.O. Box 670
Anderson, SC 29622
Fax: (928) 437-4578
GENERAL INTEREST PERMISSIONS
For information on obtaining permissions for use of any material appearing in GenNext Publishing general interest fiction and non-fiction titles, please contact our Permissions Department.
Requests must be made in writing and may be mailed or faxed. Please state specifically the title and author (and copyright year or edition number, if possible) of the book you are planning to reference, and be as specific as possible regarding the intended use of materials. For selection reprint requests, please allow four to six weeks for response. Response time varies for other types of requests.
The address for our Permissions Department is:
GenNext Publishing
Permissions Department
P.O. Box 670
Anderson, SC 29622
AUTHORS
If you would like to write a letter to an author of a general interest fiction or non-fiction book, you can send it to GenNext Publishing and we will forward it to him/her. Our policy is not to give out authors' addresses to protect their privacy. Please address the letter as follows:
Author's Name
c/o GenNext Publishing
P.O. Box 670
Anderson, SC 29622
NEWSPAPER, MAGAZINE, OR ON-LINE PUBLICATION REQUESTING REVIEW COPY
Please fax your request on your company's letterhead to 928-437-4578.
You can address requests to "Publicity Department."
Please include contact information for yourself (full name and title, mailing address, phone number, fax number, beat, if applicable, etc.). Please include the full title, the author, and the ISBN (you can find out the ISBN by using our On-line Catalog) of the book you are requesting.
If you work as a freelance reviewer, please include a brief description of the names of the publications you frequently write for. We love to receive tear sheets! Please send them to:
GenNext Publishing
Publicity Department
P.O. Box 670
Anderson, SC 29622
PRICE OF A BOOK
For availability and price information, check our On-line Book Store.
QUESTIONS ABOUT GENERAL INTEREST FICTION AND NON-FICTION BOOKS
Any questions relating to GenNext Publishing's general interest fiction and non-fiction books should be addressed to our Editorial Department. The department can be reached via e-mail at info@gennextpublishing.com, or by regular mail at the following address:
GenNext Publishing
Editorial Department
P.O. Box 670
Anderson, SC 29622
COMMENTS, QUESTIONS, OR SUGGESTIONS FOR ON-LINE BOOK STORE OR WEB SITE
We welcome comments about and suggestions for our Web site. If you have comments or suggestions, please e-mail info@gennextpublishing.com.